Terms of Use

Charmivelle is owned and operated by Shenzhen Xinhaosheng Technology Co., Ltd.

These Terms of Use govern access to and use of charmivelle.com (“Charmivelle”), operated by Shenzhen Xinhaosheng Technology Co., Ltd. By placing an order through the website, you enter into a purchase transaction with Shenzhen Xinhaosheng Technology Co., Ltd., subject to these Terms and the policies published on our website.

Website Access and Use

By accessing or using our website, you agree to comply with these Terms of Use and applicable laws. You may use the website only for lawful purposes and in a manner that does not interfere with the operation, security, or availability of the website.

Acceptable Use

You agree not to misuse the website, attempt to gain unauthorized access, interfere with website functionality, submit harmful content, or use the website for activities that violate applicable laws or regulations.

Website Content

Product descriptions, images, text, and other content provided on the website are intended for general informational and shopping purposes. We may update, modify, or remove website content when necessary.

About Our Business

Charmivelle is an online retail store operated by Shenzhen Xinhaosheng Technology Co., Ltd. The company is responsible for the sale of products, order processing, customer support, returns, refunds, and other transactions conducted through our website.

Charmivelle and charmivelle.com are operated by Shenzhen Xinhaosheng Technology Co., Ltd.

Company Information

Brand Name: Charmivelle

Company Name: Shenzhen Xinhaosheng Technology Co., Ltd.

Registered Address: Room 1102, Tower C, Wanhai Building, No. 1031 Nanhai Avenue, Yanshan Community, Zhaoshang Subdistrict, Nanshan District, Shenzhen City, Guangdong Province, China (Qianhai Cooperation Zone)

Email: service@charmivelle.com

Customer Service Hours: Monday–Saturday, 9:00 AM–6:00 PM EST.

We aim to respond to customer inquiries within 1-2 business days.