Terms and Conditions

Charmivelle is owned and operated by Shenzhen Xinhaosheng Technology Co., Ltd.

These Terms and Conditions govern purchases made through charmivelle.com (“Charmivelle”), operated by Shenzhen Xinhaosheng Technology Co., Ltd. By placing an order through the website, you enter into a purchase transaction with Shenzhen Xinhaosheng Technology Co., Ltd., subject to these Terms and the policies published on our website.

Product Information

We aim to provide accurate product descriptions and information. However, customers should review product details carefully before placing an order. Product availability and information may change when necessary.

Orders

Submitting an order represents your request to purchase products through our online store. We may review order information and take appropriate actions according to applicable policies and requirements.

Prices and Payment

Prices and applicable charges will be displayed during the checkout process. Payment must be completed according to the payment instructions and options available at checkout.

Shipping and Returns

Shipping arrangements, delivery information, and return or refund procedures are subject to the policies available on our website. Any applicable terms will be communicated according to the relevant policies and applicable requirements.

About Our Business

Charmivelle is an online retail store operated by Shenzhen Xinhaosheng Technology Co., Ltd. The company is responsible for the sale of products, order processing, customer support, returns, refunds, and other transactions conducted through our website.

Charmivelle and charmivelle.com are operated by Shenzhen Xinhaosheng Technology Co., Ltd.

Company Information

Brand Name: Charmivelle

Company Name: Shenzhen Xinhaosheng Technology Co., Ltd.

Registered Address: Room 1102, Tower C, Wanhai Building, No. 1031 Nanhai Avenue, Yanshan Community, Zhaoshang Subdistrict, Nanshan District, Shenzhen City, Guangdong Province, China (Qianhai Cooperation Zone)

Email: service@charmivelle.com

Customer Service Hours: Monday–Saturday, 9:00 AM–6:00 PM EST.

We aim to respond to customer inquiries within 1-2 business days.