Contact Us
If you have questions about orders, delivery, returns, refunds, damaged or incorrect products, replacements, exchanges, or order cancellations, please email service@charmivelle.com.
Company Information
Brand Name: Charmivelle
Company Name: Shenzhen Xinhaosheng Technology Co., Ltd.
Registered Address: Room 1102, Tower C, Wanhai Building, No. 1031 Nanhai Avenue, Yanshan Community, Zhaoshang Subdistrict, Nanshan District, Shenzhen City, Guangdong Province, China (Qianhai Cooperation Zone)
Email: service@charmivelle.com
Customer Service Hours: Monday–Saturday, 9:00 AM–6:00 PM EST.
We aim to respond to customer inquiries within 1-2 business days.
Terms and Conditions
Charmivelle is owned and operated by Shenzhen Xinhaosheng Technology Co., Ltd.
These Terms and Conditions govern purchases made through charmivelle.com (“Charmivelle”), operated by Shenzhen Xinhaosheng Technology Co., Ltd. By placing an order through the website, you enter into a purchase transaction with Shenzhen Xinhaosheng Technology Co., Ltd., subject to these Terms and the policies published on our website.
Product Information
We aim to provide accurate product descriptions and information. However, customers should review product details carefully before placing an order. Product availability and information may change when necessary.
Orders
Submitting an order represents your request to purchase products through our online store. We may review order information and take appropriate actions according to applicable policies and requirements.
Prices and Payment
Prices and applicable charges will be displayed during the checkout process. Payment must be completed according to the payment instructions and options available at checkout.
Shipping and Returns
Shipping arrangements, delivery information, and return or refund procedures are subject to the policies available on our website. Any applicable terms will be communicated according to the relevant policies and applicable requirements.
About Our Business
Charmivelle is an online retail store operated by Shenzhen Xinhaosheng Technology Co., Ltd. The company is responsible for the sale of products, order processing, customer support, returns, refunds, and other transactions conducted through our website.
Charmivelle and charmivelle.com are operated by Shenzhen Xinhaosheng Technology Co., Ltd.
Company Information
Brand Name: Charmivelle
Company Name: Shenzhen Xinhaosheng Technology Co., Ltd.
Registered Address: Room 1102, Tower C, Wanhai Building, No. 1031 Nanhai Avenue, Yanshan Community, Zhaoshang Subdistrict, Nanshan District, Shenzhen City, Guangdong Province, China (Qianhai Cooperation Zone)
Email: service@charmivelle.com
Customer Service Hours: Monday–Saturday, 9:00 AM–6:00 PM EST.
We aim to respond to customer inquiries within 1-2 business days.
Terms of Use
Charmivelle is owned and operated by Shenzhen Xinhaosheng Technology Co., Ltd.
These Terms of Use govern access to and use of charmivelle.com (“Charmivelle”), operated by Shenzhen Xinhaosheng Technology Co., Ltd. By placing an order through the website, you enter into a purchase transaction with Shenzhen Xinhaosheng Technology Co., Ltd., subject to these Terms and the policies published on our website.
Website Access and Use
By accessing or using our website, you agree to comply with these Terms of Use and applicable laws. You may use the website only for lawful purposes and in a manner that does not interfere with the operation, security, or availability of the website.
Acceptable Use
You agree not to misuse the website, attempt to gain unauthorized access, interfere with website functionality, submit harmful content, or use the website for activities that violate applicable laws or regulations.
Website Content
Product descriptions, images, text, and other content provided on the website are intended for general informational and shopping purposes. We may update, modify, or remove website content when necessary.
About Our Business
Charmivelle is an online retail store operated by Shenzhen Xinhaosheng Technology Co., Ltd. The company is responsible for the sale of products, order processing, customer support, returns, refunds, and other transactions conducted through our website.
Charmivelle and charmivelle.com are operated by Shenzhen Xinhaosheng Technology Co., Ltd.
Company Information
Brand Name: Charmivelle
Company Name: Shenzhen Xinhaosheng Technology Co., Ltd.
Registered Address: Room 1102, Tower C, Wanhai Building, No. 1031 Nanhai Avenue, Yanshan Community, Zhaoshang Subdistrict, Nanshan District, Shenzhen City, Guangdong Province, China (Qianhai Cooperation Zone)
Email: service@charmivelle.com
Customer Service Hours: Monday–Saturday, 9:00 AM–6:00 PM EST.
We aim to respond to customer inquiries within 1-2 business days.
Contact Us
Charmivelle is owned and operated by Shenzhen Xinhaosheng Technology Co., Ltd.
If you have questions about our products, orders, payments, shipping, returns, refunds, or other customer service matters, please contact us by email. Our support team will review your inquiry and provide assistance.
For order-related questions, we recommend including your order number, the email address used when placing the order, and a clear description of your concern. Providing complete information helps us respond more efficiently.
We aim to provide helpful customer support and handle customer inquiries in a timely manner.
Company Information
Brand Name: Charmivelle
Company Name: Shenzhen Xinhaosheng Technology Co., Ltd.
Registered Address: Room 1102, Tower C, Wanhai Building, No. 1031 Nanhai Avenue, Yanshan Community, Zhaoshang Subdistrict, Nanshan District, Shenzhen City, Guangdong Province, China (Qianhai Cooperation Zone)
Email: service@charmivelle.com
Customer Service Hours: Monday–Saturday, 9:00 AM–6:00 PM EST.
We aim to respond to customer inquiries within 1-2 business days.